Why we publish our prices and offer money-back pilots

Most agencies won't tell you what anything costs until you sit through a sales call. Then they send a proposal with line items that make no sense. You negotiate. They hold firm. Three rounds later, you sign something that feels like a compromise.

We don't do any of that. Every price is published on our site. You know exactly what a brand identity, a web rebuild, or a security audit costs before you email us. And every engagement starts with a two-week pilot. If it's not working, you walk away, full refund, no questions asked.

Published prices end the waste

In the eight years we've had published prices, we've lost exactly zero deals because a competitor undercut us on price. We've lost deals because a prospect wanted a different model, retainer, equity, deferred payment. That's fine. Those deals would have been painful for both sides.

Published prices force us to be honest about what we deliver. If we can't do high-quality work profitably at that price, we don't offer it. Clients don't waste time negotiating something we can't deliver. We don't waste time preparing custom quotes that go nowhere.

It also removes the power imbalance. When prices are secret, the agency holds all the information. You have to guess if you're being overcharged. With published prices, you compare. You decide. No games.

Two-week pilots remove the risk

Every engagement starts with a two-week pilot. You pay the first sprint fee upfront. At the end of two weeks, you get a working deliverable, not a deck. A prototype, a brand direction, a security assessment. If you're not satisfied, you get every dollar back. We eat the time.

This isn't charity. It's a filter. Clients who aren't serious won't bother. Clients who need to see results before committing, they're our best partners. They value outcomes over promises.

The pilot also proves we can work together. We're a written-over-spoken culture. We use structured sprints. We automate everything we can. Some clients love that. Others find it rigid. Better to find out after two weeks than after six months.

What the pilot covers

Two weeks of dedicated work from a senior practitioner. You get a project lead (10+ years experience). You get structured communication, no emails longer than a paragraph, no meetings without agendas. You get a concrete output: a working prototype, a brand system, a security roadmap, an automation workflow. Whatever the scope is, it ships.

At the end of the pilot, you decide: continue at the same price, same team, same rhythm, or walk away with your full refund. No hard feelings.

Why this beats the alternative

The agency model is built on friction. Hidden prices force you into a sales conversation. Long contracts lock you in. Bait-and-switch staffing pads margins. Every step is designed to extract maximum value before you realize the work isn't matching the promise.

Our model is built on alignment. You know the price upfront. You test the work with minimal commitment. If it fits, we scale. If not, we part cleanly.

It's not for everyone. Some clients want a retainer so they can call someone whenever something breaks. Some want the lowest possible rate and are willing to train juniors. That's fine. Those clients aren't our clients.

But if you want senior work, transparent pricing, and a trial that proves value before you commit long-term, that's what we're built for.